General Shipping Information

  • All orders are processed Monday to Friday (excluding public holidays) from 7am - 3pm AEST
  • Orders can take up to two business days to process before being shipped; this may be longer if there is a huge promotion taking place and in these circumstances we cannot guarantee any firm delivery dates
  • In some cases, we may need to contact you before your order can be shipped; to ensure there is no delay please respond to any email/phone call from our Customer Service team
  • Tracking advice will be sent to your email once your order has been despatched
  • We use Australia Post to ship all orders within Australia and selected countries listed below
  • All Australian online orders over $100 automatically qualify for free standard shipping - excludes memorabilia, auction and luggage purchases

 

Domestic Standard Shipping - $10.00

  • Delivery to metropolitan areas can take up to 3-5 business days
  • Delivery to regional areas can take up to 5-8 business days
  • This option does not guarantee delivery on a specific date or time
  • Orders can be tracked via Australia Post

 

Domestic Standard Shipping - $15.00

  • Delivery to metropolitan areas can take up to 2-3 business days from the time your order is on its way to you
  • This option does not guarantee delivery on a specific date or time
  • Orders can be tracked via Australia Post

 

International Express - rates vary

All international orders are airfreighted using Australia Post International Express. All international deliveries can be tracked online via Australia Post. You will receive regular notifications via sms and email as your parcel travels to your desired destination. Sign on delivery is required.

International Delivery charges vary and are subject to change at any time. We offer international shipping to the below countries only: 

  • New Zealand | $15 | Delivery approximately 2-4 days to metro areas of major cities
  • China | $25 | Delivery approximately 2-4 days to metro areas of major cities
  • Singapore | $35 | Delivery approximately 2-4 days to metro areas of major cities
  • Hong Kong | $35 | Delivery approximately 2-4 days to metro areas of major cities
  • The United States | $30 | Delivery approximately 2-4 days to metro areas of major cities
  • Canada | $30 | Delivery approximately 2-4 days to metro areas of major cities
  • Papua New Guinea | $35 | Delivery approximately 2-4 days to metro areas of major cities
  • Phillipines | $35 | Delivery approximately 2-4 days to metro areas of major cities
  • Fiji | $35 | Delivery approximately 2-4 days to metro areas of major cities
  • Tonga | $35 | Delivery approximately 2-4 days to metro areas of major cities
  • Samoa | $35 | Delivery approximately 2-4 days to metro areas of major cities
  • The United Kingdom | $50 | Delivery approximately 2-4 days to metro areas of major cities
  • Austria | $50 | Delivery approximately 2-4 days to metro areas of major cities
  • Ireland | $50 | Delivery approximately 2-4 days to metro areas of major cities
  • France | $50 | Delivery approximately 2-4 days to metro areas of major cities
  • Germany | $50 | Delivery approximately 2-4 days to metro areas of major cities
  • Switzerland | $50 | Delivery approximately 2-4 days to metro areas of major cities
  • The Arab Emirates | $60 | Delivery approximately 5-8 days to metro areas of major cities